The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 611 |
| Houston, TX | 342 |
| Philadelphia, PA | 259 |
| Washington, D.C., DC | 251 |
| Seattle, WA | 221 |
| Atlanta, GA | 206 |
| Salt Lake City, UT | 198 |
| Denver, CO | 188 |
| Sacramento, CA | 152 |
| San Francisco, CA | 137 |
| Detroit, MI | 134 |
| Indianapolis, IN | 131 |
| Miami, FL | 126 |
| Orlando, FL | 124 |
| Minneapolis, MN | 114 |
| Portland, OR | 108 |
| Brooklyn, NY | 107 |
| Boston, MA | 99 |
| Jacksonville, FL | 90 |
| Pittsburgh, PA | 84 |
| Oakland, CA | 81 |
| Baltimore, MD | 71 |
| New York City, NY | 65 |
| Tampa, FL | 64 |
| Reno, NV | 51 |
| San Jose, CA | 47 |
| Nashville, TN | 45 |
| Tacoma, WA | 40 |
| Charlotte, NC | 39 |
| Birmingham, AL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Cluny the Scourge (cluny.eth) (@Cluny_the_Rat) reported @voidkross @Xfinity And their customer service is worse lol
- Jon (@jonattingyou) reported
@MittensMorgul @Xfinity should reimburse you for your lost wages and a good chunk of your bill. They treat us this way because they have local monopolies. No other condo services my block.
- sentences424 (@sentences424) reported
Comcast is tresh AGDQ 2017 had a horrible lmao.
- @Extracter43🌐 (@Extracter43) reported
So, about that phasmo stream. Going live in the next 15 minutes! Link down below! (Xfinity please be good to me!)#Vtuber #VTuberEN
- Woods (@woods_sndz) reported
Anybody else having Xfinity problems?
- Joby Knapp (@JobyKnapp) reported
@Xfinity I know you don’t get lauded when things work, so I try not to complain when service goes out. But it’s Thursday and we’re on our 5th outage since Monday and have been offline for a cumulative 20 hours. This isn’t worth $200+. #garbageproduct
- Elvathadrin (@cartmag_mark) reported
@mannybenevides @BrotherlyPuck Comcast also responded saying they have never mentioned Snider's birthday in the past 5 years ago I don't know what your talking about
- Anfernee Lamborghini (@AnferneeLamb) reported
@williamlegate They are a low-tier customer service rep that probably doesn't have access or the privilege rights to close accounts. Even if you call Comcast they need to send you to a billing representative before you make any changes to your account. You're so sad.
- Elvathadrin (@cartmag_mark) reported
@mannybenevides @BrotherlyPuck Comcast said they have never done it..
- Denise Ingalls-Knott (@IngallsKnott) reported
@Paris2NYC @TristanSnell We should all do it! I asked Comcast to remove fox and was told it was part of the package. I sent a letter to their corporate office asking for them to remove fox. A representative called me and told me they would discuss it, I never heard back from them.
- pls send me podcasts (they/them she/her) (@daminionbob) reported
hbomax is on another leveli need to get my cousin who works at comcast headquarters password after this deal ends bc i can never go back after this
- SEN SnakeBite (@SnakeBiteFPS) reported
@KingJayJS LMAO BRO THIS HAPPENS TO ME NON STOP IS IT A COMCAST ISSUE OR EVERYONE ????? @LxthuL
- Stephen D Johnson (@StephenDJohnso4) reported
@Xfinity where is my prorated refund for your Service outage #32246
- SEN SnakeBite (@SnakeBiteFPS) reported
@KingJayJS LMAO BRO THIS HAPPENS TO ME NON STOP IS IT A COMCAST ISSUE OR EVERYONE ????? @Gilk3y
- z (@internetgutz) reported
one thing i can always count on is xfinity having an outage
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